FAQ

Quick answers so you can unlock and enjoy without guessing.

Join VIP
Where can I buy VIP? +

You can purchase VIP directly here:

Join VIP Here
Do I need to contact you after I buy VIP? +

No. Please do not contact us just to confirm. If your payment was successful, your order will be fulfilled.

Only reach out if there is a clear issue (wrong email, no access after a long delay, etc.).

Do you take Zelle, CashApp, etc.? +

We only accept the payment options shown at checkout. If you don't see a method listed, it is not accepted.

I don't see any emails / confirmation. +

After placing an order, a confirmation email is sent automatically.

  1. Check your Inbox.
  2. Check your Spam / Junk folder.
  3. Confirm you entered the correct email at checkout.

If your email is wrong or you still don't see anything after a reasonable time, contact support via our Contact page.

What's the difference between VIP and a Single Album purchase? +

VIP Access

  • Unlocks all current VIP creators.
  • Includes all albums for supported creators.
  • Future VIP drops included (no rebills).
  • Best if you want more than one album.

Single Album

  • Unlocks one specific album only.
  • No access to other creators or future drops.
  • Good if you only want to try one pack.
Go VIP (Most Choose This)
Is VIP a subscription? +

VIP is a one-time purchase. You are not auto-billed monthly.

Do you offer refunds? +

Because access is digital and instant, orders are generally non-refundable once delivered.

If there is a clear issue (duplicate charge, wrong product, no access), contact support and we'll review it.

Is my payment and info secure? +

Payments are processed through trusted third-party gateways. We do not store full card details.

How often is content updated? +

New content and creators are added regularly. VIP users automatically receive access to eligible new VIP drops.